Many individuals who begin using their 1st web hosting account, or change companies, often have enquiries about how given things are carried out or face problems when setting up different things such as e-mails, site settings, etc. This is why, some web hosting companies have prepared documentation with common questions and problems in order to help their customers receive info swiftly and seamlessly. As a result, the client support staff members can spend more time on actual issues that particular clients may be facing, because the solution for the smaller things will already be available on the Internet and customers will be able to easily resolve them without touching base with the client service team. Having thorough documentation is critical, especially for new users without any prior experience whatsoever, because the web hosting service entails multiple features and lots of individuals can get confused about what action to take. A good information repository can both help you complete the operations that you need and learn how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages include an in-depth knowledge base where you can find information about all the challenges that you might come across and their solutions. You can get to know how to set up and manage a mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are accurate, but nonetheless you are unable to send emails, for example. We’ve made every effort to be as thorough as possible and to cover all the available options so as to save you time and energy and to offer you different solutions for every single issue. The knowledge base contains educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, whereas if you prefer to browse through the complete archive of articles, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages feature comprehensive online help documentation where you will find info on all the features that our created-developed Hepsia hosting Control Panel offers, together with solutions to various questions and challenges that you might stumble upon. All setup guides feature thorough explanations, which is the reason why you will not need to worry about overlooking something if you wish to export a MySQL database, for example. The troubleshooting articles cover a range of different possible causes of particular issues and the solution for each and every one of them, so in case you are unable to send email messages although you have the right outgoing mail server settings, for instance, you can swiftly see what the reason might be and rectify the issue with a couple of clicks in your email client. As Hepsia has quite a few features, you’ll be able to find applicable articles in every section. In case you’d rather examine all help articles, you can use the Help menu, which is located in the upper right corner of the window.