When your hosting provider provides live chat support, you will be able to speak to an agent in real-time and learn helpful info or get an issue resolved promptly. The key advantage of using chat as an alternative to calling to consult with a live person is that you will need just a computer with world wide web access, therefore you won't pay any rates when you're in a different state or country. Furthermore, it is a lot quicker to copy and paste info for instance domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party on the telephone. The real-time chat is also a much faster approach to contact the web hosting service provider's support team in comparison to using a ticketing system. What's more, when some situation needs a little more time to be resolved, you are able to do something else while you wait for guidance on the live chat, which means that you will not waste time - something that is not possible if you're on the telephone.

Live Chat Support in Cloud Website Hosting

As we consider the fact that numerous problems can be resolved if you talk with a live person, we provide a live chat service for all our potential and active clients. Our chat is online every single day and our support representatives will help you with a number of questions and situations. In case you are not our client yet, you can find out more about our cloud website hosting packages and the website hosting environment in general in order to make sure that your sites will function efficiently on our servers. In case you already have an account and you've got some questions or you experience any kind of troubles with any of our solutions, you'll be able to join us on the live chat and we can provide the required information or help you troubleshoot the issue. You'll have to open a support ticket for some issues which need longer time or the expertise of a sysadmin, still for a lot of basic problems you'll receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we offer with all our Linux semi-dedicated packages, you can find the replies for any questions you may have or get numerous troubles dealt with very quickly. The service is online each and every day, thus you're able to speak with an agent even on holidays and weekends. In the event that you are unsure which package is better for your websites or if our cutting-edge cloud hosting platform matches some system requirements, you can come on our live chat before buying anything. In case you are a present customer, you are able to receive more info about billing issues, account settings as well as a variety of common technical troubles you may encounter, let's say if you cannot set up an e-mail account in a client on your computer system. Our live chat will save you time and effort regardless where you are or when you get in touch with us.