Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help section integrated into your Hosting Control Panel. It offers an ever–expanding repository with frequently asked questions and exhaustive educational articles contributed by our skillful help desk support team.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of how–to video tutorials that visually display how you can troubleshoot a typical problem connected to your Linux cloud website hosting packages account. You can find the training videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock customer care service and feature a 1–hour ticket response guarantee. Our accomplished support engineers will be online 24–7–365 and will resolve any issue that you could have within less than sixty minutes after the trouble ticket submission. In most instances, an answer will be given to you within 20 minutes.